How Can We
Help You?
Get the support you need to succeed with AgentDesk
Response Time
We typically respond within
24 hours
Live Chat
Chat with our support team
Available 9am-6pm EST
Frequently Asked Questions
Quick answers to common questions
How do I get started with AgentDesk?
Simply sign up for a free trial, create your first bot, and provide your website URL. Our system will automatically scrape and learn from your content. You'll have a working chatbot in under 30 minutes.
Can I customize the chatbot's appearance?
Yes! You can customize colors, position, greeting message, and more to match your brand. Pro and Business plans include advanced customization options.
How does the AI learn from my content?
Our AI uses advanced web scraping and natural language processing to understand your website content. It creates a knowledge base specific to your business and uses it to answer customer questions accurately.
What integrations are available?
We support WordPress, Elementor, Shopify, and standard website embedding via JavaScript. Business plans include custom integrations with CRMs and ERPs. Contact us for specific integration requirements.
Is my data secure?
Absolutely. We use enterprise-grade encryption and row-level security to ensure your data is completely isolated and protected. We're GDPR compliant and take data privacy seriously.
Can I upgrade or downgrade my plan?
Yes, you can change your plan at any time. Upgrades take effect immediately, and downgrades will apply at the start of your next billing cycle. No penalties for switching plans.
Documentation & Resources
Explore our comprehensive documentation to get the most out of AgentDesk. From quick start guides to advanced features, we've got you covered.